A few complaints about this establishment: #1: pushing a panera card on me. If I wanted one, I'd get one. #2: Parking. They have to share a lot with AT&T, so it is sometimes tedious to get parking. #3: They only have potato soup on Mondays and Wednesdays. Seriously? I dislike this so much that I complained to Panera Corporate. Potato soup is a staple in Kentucky...Look at O"Charleys... #4: Price: It is moderately pricey for the small portions. #5, Customer Service: It is hit or miss in this department. Other than those things, it's good food and nice atmosphere.
(3)
Dawnita S.
I typically love Panera. Stopped at this one on our way to Nashville. The caramel latte tasted burnt and my egg sandwich had shells in it. Since we purchased drive thru we throw out the sandwich and the coffee.
(1)
Jermaine W.
Found a hair in my kids food, NOT COOL! Not the level of cleanliness I would expect from a Panera. Come on Panera, one of if not the worst experiences I had at a place.
(1)
Brenda Lee C.
The guy at Panera Bread Barked at me about the order ahead of me and was not my fault.... I ordered 1 single smoothie that took 10 minutes to make after the first order was delivered ..... I still paid the 4.55 for the 10 minute smoothie
(1)
K B.
My aunt made a lovely German chocolate cake for our Mother's Day lunch. As I was returning to my home in Bowling Green, I decided to stop off at Panera Bread for a glass of milk to go with my slice of cake I brought home. Upon ordering the milk at the drive-through, I was informed that they would have to get a manager's approval to sell me a glass of milk, as they usually only sell it by the carton. What the bloody hell kind of bakery restaurant does not sell glasses of milk??? What if someone wants a milk with their morning oatmeal or bagel? Are they resigned to buying an entire carton of milk? Needless to say, I left and went to Corner Bakery, where the nice young man at the register was more than happy to accommodate my order of a glass of milk. Considering Panera Bread now has competition only a few blocks away, they would be wise to keep all the business they can.
(1)
Cheryl S.
I'm giving this review hoping that someone at Panera will see it and realize they need to pick up their game. I ordered exactly what my friend ordered. Our meals didn't look the same in size or shape (consistency issue). I had to look for the small amount of barely cooked bacon. If not for the cheese, which I didn't like, there was little flavor. Absolutely no wow factor! The green tea was so watery.
(2)
Angie H.
Quality of food is great. Service is poor. Every time my order is messed up. Asked for the Pick 2 with soup/ sandwich. Got sandwich and chips. Asked for Frozen Caramel got Mocha instead. Son wanted full grill cheese with chips. He got 1/2 sandwich. This kind of mix up happens every time. I'm done giving this place a chance. Will only eat at Owensboro location from now on.
(2)
Nickie G.
Panera is the bomb when you are looking for healthy salad and soup options for lunch. It is also the bomb when you are looking for unhealthy pastries and baked goods. If you don't know this, get to know it, because these are the facts. I wish they didn't just have Pepsi products, but whatevs, I just get unsweetened tea instead. The thing about this one...seems they have put in a drive through. Not all locations have a drive through so that's pretty nifty. Also if you go during lunch time during the week just know: it WILL BE PACKED OUT. Even the drive through. Plan your lunch time appropriately.
(4)
Harold B.
The ladies in the accounting dept at the office gave me a gift card from Paneras here in Bowling Green. The card was a birthday present. My wife and I decided to go to Paneras last evening for a late dinner. It was a good choice. She had a salad and tomato bisc soup. With a nice hunk of French bread. Very yummy. I had oriental chicken salad and loaded turkey sandwich. And a hunk of French bread. Her meal and mine looked delicious. But when I took my first fork of my salad my mouth lit up. The dressing on my salad was way beyond my tolerance level. No problem. Told my server and she graciously replaced it with a cob salad with a smile. We always appreciate a business phyosophy to fix problems with a smile. We will be back even without a gift card. Harold.
(5)
Crystal H.
I love Panera Bread and being from Ohio, where we had one on every corner, I was so excited when we got one in BG. The only thing that could be better is a drive through and this the first one I've ever been to that had one, awesome!
(5)
Ingrid H.
Usually don't review chain restaurants, but Panera is an exception. I have tried some of the other local bagel places and none compare. For a chain, the food is consistently good and service friendly. As for me, I can't start my day without my double toasted whole grain bagel and peanut butter.
(4)
Chris T.
It's a Panera. (Seriously, what did you expect in a review of this place?)
Takes Reservations : No Delivery : No Take-out : Yes Accepts Credit Cards : Yes Bike Parking : Yes Good for Kids : Yes Good for Groups : Yes Attire : Casual Outdoor Seating : Yes Wi-Fi : Free Has TV : No Waiter Service : Yes Caters : Yes
Brandon P.
A few complaints about this establishment: #1: pushing a panera card on me. If I wanted one, I'd get one. #2: Parking. They have to share a lot with AT&T, so it is sometimes tedious to get parking. #3: They only have potato soup on Mondays and Wednesdays. Seriously? I dislike this so much that I complained to Panera Corporate. Potato soup is a staple in Kentucky...Look at O"Charleys... #4: Price: It is moderately pricey for the small portions. #5, Customer Service: It is hit or miss in this department. Other than those things, it's good food and nice atmosphere.
(3)Dawnita S.
I typically love Panera. Stopped at this one on our way to Nashville. The caramel latte tasted burnt and my egg sandwich had shells in it. Since we purchased drive thru we throw out the sandwich and the coffee.
(1)Jermaine W.
Found a hair in my kids food, NOT COOL! Not the level of cleanliness I would expect from a Panera. Come on Panera, one of if not the worst experiences I had at a place.
(1)Brenda Lee C.
The guy at Panera Bread Barked at me about the order ahead of me and was not my fault.... I ordered 1 single smoothie that took 10 minutes to make after the first order was delivered ..... I still paid the 4.55 for the 10 minute smoothie
(1)K B.
My aunt made a lovely German chocolate cake for our Mother's Day lunch. As I was returning to my home in Bowling Green, I decided to stop off at Panera Bread for a glass of milk to go with my slice of cake I brought home. Upon ordering the milk at the drive-through, I was informed that they would have to get a manager's approval to sell me a glass of milk, as they usually only sell it by the carton. What the bloody hell kind of bakery restaurant does not sell glasses of milk??? What if someone wants a milk with their morning oatmeal or bagel? Are they resigned to buying an entire carton of milk? Needless to say, I left and went to Corner Bakery, where the nice young man at the register was more than happy to accommodate my order of a glass of milk. Considering Panera Bread now has competition only a few blocks away, they would be wise to keep all the business they can.
(1)Cheryl S.
I'm giving this review hoping that someone at Panera will see it and realize they need to pick up their game. I ordered exactly what my friend ordered. Our meals didn't look the same in size or shape (consistency issue). I had to look for the small amount of barely cooked bacon. If not for the cheese, which I didn't like, there was little flavor. Absolutely no wow factor! The green tea was so watery.
(2)Angie H.
Quality of food is great. Service is poor. Every time my order is messed up. Asked for the Pick 2 with soup/ sandwich. Got sandwich and chips. Asked for Frozen Caramel got Mocha instead. Son wanted full grill cheese with chips. He got 1/2 sandwich. This kind of mix up happens every time. I'm done giving this place a chance. Will only eat at Owensboro location from now on.
(2)Nickie G.
Panera is the bomb when you are looking for healthy salad and soup options for lunch. It is also the bomb when you are looking for unhealthy pastries and baked goods. If you don't know this, get to know it, because these are the facts. I wish they didn't just have Pepsi products, but whatevs, I just get unsweetened tea instead. The thing about this one...seems they have put in a drive through. Not all locations have a drive through so that's pretty nifty. Also if you go during lunch time during the week just know: it WILL BE PACKED OUT. Even the drive through. Plan your lunch time appropriately.
(4)Harold B.
The ladies in the accounting dept at the office gave me a gift card from Paneras here in Bowling Green. The card was a birthday present. My wife and I decided to go to Paneras last evening for a late dinner. It was a good choice. She had a salad and tomato bisc soup. With a nice hunk of French bread. Very yummy. I had oriental chicken salad and loaded turkey sandwich. And a hunk of French bread. Her meal and mine looked delicious. But when I took my first fork of my salad my mouth lit up. The dressing on my salad was way beyond my tolerance level. No problem. Told my server and she graciously replaced it with a cob salad with a smile. We always appreciate a business phyosophy to fix problems with a smile. We will be back even without a gift card. Harold.
(5)Crystal H.
I love Panera Bread and being from Ohio, where we had one on every corner, I was so excited when we got one in BG. The only thing that could be better is a drive through and this the first one I've ever been to that had one, awesome!
(5)Ingrid H.
Usually don't review chain restaurants, but Panera is an exception. I have tried some of the other local bagel places and none compare. For a chain, the food is consistently good and service friendly. As for me, I can't start my day without my double toasted whole grain bagel and peanut butter.
(4)Chris T.
It's a Panera. (Seriously, what did you expect in a review of this place?)
(4)